It has become critical for companies today to adopt effective Business Assurance practices, in order to fully prepare the business for market challenges, operational risks and new business models.
This case study looks at a leading digital satellite television provider in Brazil that has pioneered the provision of digital services within the region. With more than five million subscribers, it was vital for this broadcaster to put the most
effective controls into practice to continue to provide
best-in-class customer service and remain at the forefront
of satellite TV delivery.