Banglalink began operations in Bangladesh in February 2005 to provide high quality communications services. Banglalink’s success was based on a simple mission: “bringing mobile telephony to the masses”, which has changed the mobile phone status from a luxury to a necessity and brought the mobile telephoneto the general population of Bangladesh.
Within just one year of operation, Banglalink became the fastest growing mobile operator in the country, with a growth rate of 257%. Currently, Banglalink is the second largest cellular service provider in Bangladesh, with a market share of 28% that represents more than 20 million subscribers.
Banglalink chose Mobileum’s RAID because it is the market-leading end-to-end solution for Revenue Assurance. RAID collects and processes huge volumes of customer and service data from different data sources and applies business rules to check the integrity and coherence of the BSS/OSS to provide continuous monitoring of business performance, productivity, and profitability.