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Early Detection of Network Degradation

Mobileum_Success Story Safaricom-cover

This Success Story describes a solution Mobileum provides to the Tier 1 operator in East Africa Operator ensure improved
Quality of Service & Experience for a Mobile Money Use Case.

The Mobileum Customer is the Tier-1 Operator’s mobile money transfer service, with over 12 million daily transactions in
2018 and 23.6 million registered users of which 20 million are daily active users. Customer satisfaction is at the heart of our Customer’s services.

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